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Troubleshooting MMD errors and setting up

Posted on January 17, 2016March 31, 2024 By parkeerwacht 930 Comments on Troubleshooting MMD errors and setting up

A feature article by Learnmmd's parkeerwacht!How do I fix the White Screen error in MMD? How do I fix MMD errors? How do I fix the side-by-side error? How do I fix the missing DLL error? How do I setup MikuMikuDance? How do I solve MMD problems? How do I install MME effects?


Hey LearnMMD readers, it`s parkeerwacht with another tutorial. This time it is a very basic one! How do you solve common issues with MMD. I am writing this article, because I have seen alot of readers saying they run into these problems. The solution is actually allready on the site. In multiple articles! Even on the download page itself! I assume most people read over them soo, I want to create this article to solve them once and for all! (hopefully)


How to solve common MMD problems, and set up MMD so you can start animating!

To start off I suggest you watch my video on the topic:

In this video I will explain everything inside this article.


Downloading MMD

You can get MMD from the downloads page or from the VPVP page (1.3 for 32-bit MMD and 1.4 for 64-bit MMD)

To download the proper version of MMD you can check if your system is 32-bit or 64-bit. (32-bit MMD will run on 64-bit machines) To look this up go to system in the control panel of Windows: (Select Large Icons in the dropdown in the top right for windows Vista-8.1 and select classic view in Windows XP)

winvista-8-1_control_panel_smallClick image for full size

In windows 10 you can go to settings > System > About:

Win10-settings_small

Click Image for full size

Depending on your windows version the screen you will see differs, look for something that says: 64-bit operating system or X64 edition for Windows XP. on the image above you can see how it looks for 64-bit Windows 10, but all systems should have something like that.

This is how it looks for my test system: (a Virtual Machine running on my computer)

Test-System

In Windows XP it doesn`t say 32-bit so if it doesn`t say X64 Edition it`s 32-bit. (I found this image online)

My test system is 32-bit so I download the 32-bit version. If it says 64-bit download the 64-bit version MMD. You can also use 32-bit MMD on these systems as well, but I prefer 64-bit MMD.

 


The Side-by-Side configuration error.

Common question by our readers:

I downloaded MMD but it gives me the following error: “The side-by-side configuration is incorrect” How do I fix this?

On my Windows XP test system it showed up as the following:

Config-error-XPThis is the same as the Side-by-Side configuration error.

This means you do not have the C++ Libraries installed!

To fix this error:

Download the following packages for 32-bit MMD:

  • Microsoft Visual C++ 2005 Redistributable Package (x86)
  • Microsoft Visual C++ 2008 Redistributable Package (x86)

for 64-bit MMD, install the following packages:

  • Microsoft Visual C++ 2008 Redistributable Package (x64)
  • Microsoft Visual C++ 2010 Redistributable Package (x64)

You will need to have full administrator access to the computer in order to install them.

If you still get the error after installing, reboot your computer.


The missing DLL error

Common question by our readers:

My MMD crashes on startup with the error:”This application has failed to start because D3DX9_**.DLL was not found.” Can you help me?  (Different DLL`s may be shown usually D3DX9_32.DLL or D3DX9_43.DLL. I have noted different DLL`s)

For me it showed up like this:

DLL-error

To fix this error:

Download the following package:

DirectX End-User Runtimes (June 2010)

To install it create a new folder on the C drive named TMP. Let it extract to that folder.

You must unpack DirectX 9.0c before you can install it

Now open the folder and run: DXSETUP.EXE

You must install DirectX 9.0c before you can use it

This will install DirectX on your system.

If you get the following error after installing DirectX:

CreateDevice_Error

This error means that your graphics card or current graphics drivers, are not able to run DirectX 9. All Graphics cards from 2007 and later are supported for DirectX9. To fix this you can try to update your graphics card drivers. If that does not work you must get a DirectX9 supported Graphics card or a new computer.  Since I am on a Virtual Machine I get this error as well.


The White Screen covering the Stage area:

Many users with newer Windows computers using the Intel Gen-12 processor report that MMD opens but the stage area is covered by a white screen. They can see model’s bones but cannot see the model. PLEASE SEE THIS TUTORIAL for a possible solution… seems to be a Driver issue… by adding the right Drivers, you may fix the issue!


Japanese Locale

For some features of MMD to work properly, and prevent scrabled filenamed when extracting MMD data, you must set your system locale for non-unicode applications to japanese.

To do this: go to the controll panel. (For windows 8.1 and 10 users: right click on the start button and click on controll panel) Then click on Region, under the administrative tab click on change system locale, select Japanese from that list. Click on OK and reboot the computer.


MME effects

Once you have got MMD running, you should install MME. This plugin gives you the ability to use different effects in your videos!

Download MME at our downloads page, make sure to download the corrosponding version of MME to your MMD version (64-bit MME for 64-bit MMD, and 32-bit MME for 32-bit MMD)

open the archive and copy these files to the same folder where MikuMikuDance.exe is located:

MME-files

DO NOT PUT THEM IN THE DATA FOLDER! I have seen people do this. This won`t work!

If it worked it should show up in the top right corner of the MMD interface:

MME_installed

Soo, I got it all working. What should I do next?

Well that’s for you to decide I have collected some links that will help you get started:
Getting started
Make a music video
Render your video in HD 60fps (Little bit more advanced)
Keep the faith MMD
Upload your video to YouTube


That`s about it, for this article!

If you get a different error or if it still won’t work, please let me know by posting a comment below or on my YouTube video.

UPDATE 06-05-2016:

Rivised the DirectX part of the post and added Locale part

UPDATE 30-05-2016:

Updated the video with a revised version.


– SEE BELOW for MORE MMD TUTORIALS…


— — —


– _ — –


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Comments (930) on “Troubleshooting MMD errors and setting up”

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  1. AlliyahtheDonut says:
    June 16, 2019 at 9:31 am

    I don’t now why the thread I just made disappeared, but when I tried to render, it says ‘cannot setup MUX and File Writer’ (the codec is Avi RAW). I have solved the missing dll issue by downloading and installing the three programs necessary to run MMD properly. How can I fix this? :(

    Reply
  2. AlliyahtheDonut says:
    June 16, 2019 at 5:10 am

    I am able to fix the missing dll issue by downloading DirectX 9.0c and MS Visual C++ runtimes but when I try to render it says ‘Cannot setup MUX and File Writer.” How exactly can I fix this?

    Reply
    1. KillerBeer says:
      June 16, 2019 at 6:44 am

      What codec do you use?

      Reply
      1. AlliyahtheDonut says:
        June 16, 2019 at 7:49 am

        AVI Raw is the only codec in the options when I tried to render it

        Reply
        1. KillerBeer says:
          June 16, 2019 at 10:11 am

          Try to install K-Lite codec pack and use some other codec, for example ffdshow.

          Reply
          1. Reggie_Dentmore says:
            June 16, 2019 at 8:45 pm

            Honestly… MMD doesn’t work well in that virtual machine setup… you will have many inconsistencies that will drive you crazy… you need a modern PC with a mouse to run MMD.

            Reply
            1. KillerBeer says:
              June 16, 2019 at 11:38 pm

              Well, he’s poor. That’s the reason he uses Mac instead of a Windows PC, isn’t it? :P

              Reply
  3. Leah says:
    June 9, 2019 at 10:46 am

    I made my video but I want to save it just in case. I would click save or save as and give it a name but when I click Save, I get the error “cannot open save file”. I can not save anything at this point. Is there a solution to this?

    Reply
    1. KillerBeer says:
      June 9, 2019 at 11:44 am

      What folders did you try to save it into? Try to make an empty folder in the root of your C:\ drive, write there some stuff with any other software (just to make 100% sure that it works) and then try to save MMD file into there.

      (The save box should try to save it as “PolygonMovieMaker files (*.pmm)”, see if it’s not something else and don’t try to enter the extension manually)

      Reply
  4. Leah says:
    June 9, 2019 at 10:45 am

    I feel like I am always finding issues with my MMD and I just started it too. I apologize for being a constant bother. Anyways, I made my video but I want to save it just in case. I would click save or save as and give it a name but when I click Save, I get the error “cannot open save file”. I can not save anything at this point. Is there a solution to this?

    Reply
  5. Leah says:
    June 9, 2019 at 10:44 am

    I feel like I am always finding issues with my MMD and I just started it too. I apologize for being a constant bother. Anyways, I made my video but I want to save it just in case my MMD decides to crash again whenever I go to render it. I would click save or save as and give it a name but when I click Save, I get the error “cannot open save file”. I can not save anything at this point. Is there a solution to this?

    Reply
  6. Magnus says:
    May 23, 2019 at 7:47 am

    Hello! I am here to ask a question that no one seems to have an awnser for me. I recently updated my computer and all of my updates have been deleted. I also recently just got a brand new computer. Neither one of those computers can run MMD. (The one I factory reset was the one I used to use 24/7 for MMD!) Do I need to update the system in order for MMD to work properky. Thanks.

    Reply
    1. Reggie_Dentmore says:
      May 23, 2019 at 8:33 am

      Load these programs… https://learnmmd.com/downloads/#C++
      See my Win 10 Success Story.

      Reply
  7. LSSMMD says:
    May 22, 2019 at 5:20 pm

    What if it still gets the side by side error after rebooting your computer?

    Reply
    1. Reggie_Dentmore says:
      May 23, 2019 at 8:37 am

      Load these programs… https://learnmmd.com/downloads/#C++
      If you download and run those two C++ updates, that side-by-side error will be gone. Your computer may say you already have a newer version installed… but MMD needs these old ones, so say OK to install them, anyway. See my Win 10 Success Story.

      Reply
  8. Rei says:
    May 20, 2019 at 8:36 pm

    I’ve been having an issue with PMXE that I haven’t been able to find the solution for, although I’m not sure if this is the proper place to ask about it. When I unblock the .zip file, I get an error stating the following: An error occurred applying attributes to the file: C:\Users\me\PmxEditor_0254f_EN – 2.0.7z . An assertion failure has occurred. I’m unsure if I should ignore the attribute error or not, as well as if something went wrong along the download process. I downloaded the MEGA edition of Inochi-PM’s translation with no tampering beyond that. If this isn’t the proper place to ask about PMXE, I apologize (don’t have a DeviantART account) but thanks for reading and if anyone has any solutions!

    Reply
    1. KillerBeer says:
      May 21, 2019 at 3:58 am

      Is the zip file itself read-only? If it is, you should uncheck/apply that first.

      Reply
  9. WolkaiserDrake says:
    May 20, 2019 at 1:37 pm

    I can open MMD just fine, load models, pose them, change the lighting, everything fine there, but I cant render pictures, if I leave it at default screen size it works, but only once, if I change the numbers either up or down, it no longer renders, the files no matter the format come out black/blank, I re installed direct X, followed the steps for that and got it to atleast open along with PMD, both are current version.
    I’m not good at describing, sorry

    Reply
    1. Reggie_Dentmore says:
      May 20, 2019 at 5:09 pm

      What picture/image type are you trying to render to… Do you choose JPG or PNG or…?

      Reply
  10. neko says:
    May 19, 2019 at 5:20 pm

    pmx no abre, ni siquiera sale el cuadro de cargando
    tengo un windows7 32bits

    ¿como lo puedo solucionar? ya instale todo lo necesario
    ———
    pmx does not open, does not even load the loading box
    I have a windows7 32bits

    how can I solve it? already install everything you need

    Reply
  11. Revaryk says:
    May 4, 2019 at 4:45 am

    I’m having frequent errors with MMD where the program sometimes refuses to open at all after I restart my computer. No message, no notifications, nothing. I click on it twice, it loads, and then abruptly stops. I’ve searched for a while for this error, but it feels like nobody else has had to deal with this before. I’ve had to reinstall MMD (even using different versions) multiple times due to this. I’m not entirely sure what the deal is.

    Do you guys know anything about this?

    Reply
    1. Revaryk says:
      May 4, 2019 at 4:47 am

      Oh, and some extra details I forgot to mention in here. Sorry for replying to my own comment.

      The program works when I extract it from its folder, but then it refuses to record video and always resets the screen size upon closing.

      Reply
      1. KillerBeer says:
        May 4, 2019 at 2:11 pm

        Would this situation be similar to yours?
        https://learnmmd.com/reggie-replies/comment-page-18/#comment-212158

        Reply
  12. Rin says:
    April 11, 2019 at 12:44 am

    So, I’m aware that the laptop I use is quite slow and stuff and that MMD won’t run as fast but I have run into a problem I haven’t had before while working with MMD.

    I used to be able to render MMD videos just fine but now when I try to render any video (with the same settings I have always used), it starts to say ‘(Not Responding)’ for about 30 minutes after it records a frame and I don’t know why. I really want to render an MMD video again but it just won’t render without it stop responding. Can anybody help?

    Reply
    1. bandages says:
      April 14, 2019 at 11:20 am

      What changed? Anything? Did you just come back from a break from MMD? Does this problem always occur, regardless of the .pmm loaded? Does it occur regardless of codec choice? Do you have space on your hard drive? Does it occur when you try to render the default Animasa Miku standing still for 15 frames? Do you have any problems running 3D accelerated games? Does it occur if you use a fresh install of MMD, without MME?

      In your shoes, those are the questions I’d be investigating in order to figure out what went wrong.

      Reply
  13. Saiyo says:
    April 8, 2019 at 8:23 pm

    Help! My accessory manipulation panel disappears when I load a model and I can bring it back… How do I fix this?

    Reply
    1. KillerBeer says:
      April 8, 2019 at 10:38 pm

      There are two “modes” – model mode, when you select a particular model to configure its bones, and camera mode, when you set up the camera, can see the screen exactly as it will be rendered to picture/video, and this is where you can configure accessories as well. Press the button “Model/Camera” in the lower left corner of the render screen, and your accessory panel will be back.

      Reply
  14. Laki Gamer says:
    April 2, 2019 at 8:42 am

    please help me it says “The application has failed to start because its side-by-side congufiration is inccorect.Please see the applicationevent log or use the command -line sxstrace.exe tool for more details”

    Reply
    1. Reggie_Dentmore says:
      April 2, 2019 at 11:20 am

      Our site is littered with assistance for that error… See the Troubleshooting page… the very page upon which you left this comment. That error means you need to add the appropriate C++ updates.

      Reply
  15. BAR says:
    April 1, 2019 at 1:06 pm

    cannot open avi file :(
    HELP ME !!

    Reply
    1. Reggie_Dentmore says:
      April 1, 2019 at 1:20 pm

      What/when are you talking about??

      Reply

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